The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
GBP 39 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Media
Direct dial telephone
AM/FM alarm clock
Show more
Location
179-199 Holland Park Avenue,
London,
United Kingdom,
W11 4UL,
Greater London
Map view
street view
179-199 Holland Park Avenue,
London,
United Kingdom,
W11 4UL,
Greater London
City landmarks
Park
Hyde Park
3.4
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
6.6
km
Museum
Victoria and Albert Museum
3.1
km
Museum
The British Museum
6.3
km
Garden
Buckingham Palace
5.0
km
Museum
Science Museum
2.9
km
Museum
Natural History Museum
2.8
km
Park
Holland Park
1.7
km
Palace
Kensington Palace
2.6
km
Museum
Design Museum
1.6
km
Park
Kensington Gardens
2.3
km
Museum
Leighton House Museum
1.4
km
Square
Trafalgar Square
6.0
km
Museum
National Gallery
6.0
km
Event hall
Royal Albert Hall
2.6
km
Elizabeth Tower - Houses of Parliament
Big Ben
6.2
km
Marylebone Rd
Madame Tussauds London
4.6
km
Museum
Museum of Brands
1.7
km
London W2England
Notting Hill
1.7
km
Westbourne Grove
Westbourne Grove
2.0
km
Garden
Kyoto Garden
700 m
Museum
18 Stafford Terrace
1.3
km
Event hall
Olympia Exhibition Centre
1.7
km
Church
Westminster Abbey
6.0
km
Store
Kensington High Street
2.1
km
Event hall
Hammersmith Apollo
2.2
km
Shopping Area
Westfield London
2.0
km
Event hall
Olympia London
1.6
km
West 12 Shopping center
Lost Lagoon
1.0
km
Metro Station
Kensington
2.4
km
Nearby
Shopping Area
West12 Shopping Centre
340 m
Restaurants
WestEleven
10 m
179-199 Holland Park Avenue
Avenue Bar & Lounge
30 m
179-199 Holland Park Avenue Hilton London Kensington Hotel
Busaba Westfield London
1.6
km
Southern Terrace Shepherd's Bush
Aroma Buffet
1.2
km
Shepherds Bush Green 1st Floor
The Original Smokehouse
1.5
km
1026 Westfield
Busaba Eathai
1.5
km
Westfield London Shopping Centre Ariel Way Southern Terrace
Studio Bar and Kitchen
830 m
Kensington House Richmond Way K West Hotel & Spa
Ping Pong Shepherds Bush
1.6
km
Unit 1029
Wagamama
1.6
km
42 Great Marlborough Street Southern Terrace Unit 1030
Kanteen
790 m
Kensington House Richmond Way Richmond Way
Gelato Mio
400 m
138 Holland Park Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient location
Friendly staff
Room size
Need for renovation
7.2/10
Very good
Rooms
6.7
Location
8.3
Service
8.1
Dining
7.6
Guest reviews
7.2/10
based on 26 reviews
3.5/5
based on 5573 reviews
7.1
7.1/10 based on 4663 reviews
#708 of 1,197 hotels in London based on Tripadvisor
Mary
United Kingdom,
April
2024
6.8/10
I must say, the hotel was a bit of a mixed bag. The rooms were very small and seemed nothing like the pictures, almost like something out of a horror movie. Definitely not what I expected from a 4-star hotel, especially from Hilton standards. On the bright side, the service was top-notch, with the staff working hard to ensure a pleasant stay. However, I'm not entirely convinced this hotel will be my first choice next time. The location was convenient, with easy access to public transportation and the nearby attractions. The dining experience had its ups and downs, with a quiet and dark ambiance but decent food. Facilities were adequate, but with room for improvement.
Rooms
5.0
The rooms were very small and deceiving from the pictures, giving off a horror movie vibe.
Service
9.0
The service was excellent, with the staff going above and beyond to ensure a pleasant stay.
Location
8.0
The location was excellent, close to public transportation and a major shopping center.
Dining
7.0
The dining experience was quiet and dark, but the food was decent.
Facilities
6.0
Basic facilities with room for improvement.
Noel
United Kingdom,
April
2024
7.8/10
My stay at the hotel was a mixed experience. The rooms were not worth the value of money, looking tired and musty, which was quite disappointing. On the other hand, the rooms were bright, clean, and airy, providing a pleasant atmosphere overall.
Rooms
7.0
The rooms were bright, clean, and airy.
Service
8.0
The service was lovely and very helpful.
Location
9.0
The hotel's location was excellent, close to public transport and with easy access to famous sights. It was a bit residential but had convenient stores and eateries nearby.
Dining
7.0
The dining experience was mixed, with a great variety but some areas needing improvement, like upgrading the buffet lamps.
Facilities
8.0
The hotel offered a good variety of facilities that were useful during my stay.
William
United Kingdom,
March
2024
7.2/10
The hotel had clean and well-equipped rooms, although they were smaller than expected and in need of a renovation. The service was friendly and helpful, with disappointing surroundings. The location was convenient for transportation and shopping, though some room amenities needed maintenance. The dining experience offered a good selection, but there were a few flaws. Overall, it was a mixed experience with moments of excellence.
Rooms
7.0
The rooms were clean and had all the expected facilities but were smaller than anticipated and required a refresh.
Service
8.0
The staff were friendly and helpful, although the overall surroundings were disappointing.
Location
7.0
The hotel's location was convenient for transportation and shopping, but some room amenities needed maintenance.
Dining
7.0
The dining experience offered a good selection but with some flaws.
Facilities
7.0
The facilities were decent but in need of improvements.
Convenient location
Room size
Sharon
United Kingdom,
February
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, modern, and exceptionally clean, but the lack of air conditioning during a heatwave caused discomfort and inconvenience. The service was welcoming and attentive, with the staff following strict health measures. The location was convenient, with easy access to public transportation and shopping areas. The dining experience was a bit inconsistent, overall decent but with some room for improvement. The facilities provided were satisfactory, but a few issues affected my overall experience.
Rooms
8.0
The room I stayed in was excellent in size, extremely comfortable, and very clean.
Service
7.0
The service was lovely and tasty, and the staff was friendly, although some room amenities were not fully available as advertised.
Location
9.0
The hotel's location was perfect for my needs, near public transport options and shopping areas.
Dining
7.0
The dining experience offered a variety of options and was generally pleasant, with some standout dishes.
Facilities
6.0
The hotel had adequate facilities, but some issues affected the overall experience.
Clifford
United Kingdom,
February
2024
8.2/10
My stay at the Hilton was a mixed experience. The rooms were comfortable as expected from Hilton, but a water leak in the bathroom was a significant issue that caused discomfort. The service was fantastic, with a very efficient and welcoming staff. The location was exceptional, especially for shopping at Westfield Mall, but bear in mind the hotel is actually in Shepherd's Bush. The dining experience was a highlight with a great variety of quality food choices.
Rooms
7.0
The rooms were comfortable as expected from Hilton, but a water leak in the bathroom caused discomfort.
Service
9.0
The service was fantastic, with a very efficient and welcoming staff.
Location
8.0
The location was exceptional, especially for shopping at Westfield Mall, but note that the hotel is actually in Shepherd's Bush.
Dining
9.0
The dining experience was a highlight with a great variety of quality food choices.
Facilities
8.0
The hotel offers a range of facilities to make your stay more comfortable.
William
United States,
February
2024
7.4/10
My stay at the hotel was a mixed experience. While the rooms were quite small and felt clustered with two single beds, they were clean and comfortable. The price was a bit on the higher side for the basic facilities provided, not meeting the expected standard. On the bright side, the service was friendly and helpful, guiding us effectively for our planned visits. The location was excellent, being close to public transport and a shopping mall, making it convenient for exploring central London. However, the dining options were limited and expensive compared to other places I've stayed. Overall, a decent stay with some room for improvement.
Rooms
6.0
The rooms were somewhat smaller than expected, with two single beds making it feel clustered.
Service
8.0
The service was friendly and helpful, pointing us in the right direction for our planned visits.
Location
9.0
The location was great, just a short walk from the Shepherd Bush metro station and next to the Westfield shopping mall.
Dining
7.0
The dining options were nice but overpriced, lacking variety compared to other places I've stayed.
Facilities
7.0
The facilities were decent overall.
Derek
United Kingdom,
February
2024
8.0/10
The hotel's location is the standout feature, being very close to Holland Park, Notting Hill, and convenient for exploring the city. The rooms, while a bit small for the price, were clean and the staff was friendly. The dining options were varied and enjoyable, and the bar had a nice atmosphere.
Rooms
7.0
The rooms were a bit small considering the price, but they were clean and comfortable.
Service
9.0
The staff was very friendly and professional, adding to a pleasant stay.
Location
8.0
The location is a definite plus, being close to Holland Park, Notting Hill, and convenient for transportation.
Dining
8.0
The dining experience was very good with plenty of options to choose from, complemented by a nice bar area.
Facilities
8.0
The hotel offers good facilities to make the stay comfortable and enjoyable.
great location
overpriced rooms
Philip
United Kingdom,
January
2024
7.8/10
The hotel is in a great location close to the tubes and many different food options. The rooms had everything we needed but were a bit tatty and needed refurbishment. The service was fantastic and very welcoming. The dining experience offered plenty of choices, though slightly pricy. Overall, a decent value for money option with some room for improvement.
Rooms
7.0
The rooms had everything we needed but were somewhat tatty in places and needed refurbishment.
Service
9.0
The service was fantastic and very welcoming.
Location
8.0
The hotel is in a very good location close to the tubes and many different food options.
Dining
7.0
The dining experience offered plenty of choices, though slightly pricy.
Facilities
8.0
The facilities were sufficient for our needs.
Stella
United Kingdom,
December
2023
7.4/10
The hotel has cozy rooms, though they may be a bit small, but overall very comfortable. It seems the hotel is due for some updates but still maintains the standard Hilton quality. The service had its ups and downs, with some staff being extremely helpful while others failed to make the experience top-notch. The location is ideal, especially for shopping enthusiasts, with easy access to public transport and a variety of dining options nearby. Dining options were delicious, with a good selection to choose from. Overall, despite some areas needing attention, the hotel offers good value for the money.
Rooms
7.0
The rooms, while possibly a bit small, were very comfortable.
Service
6.0
The service varied from extremely helpful staff to some who failed to deliver a top-notch experience.
Location
9.0
The location is perfect for shopping enthusiasts, with easy access to public transport and plenty of dining options.
Dining
8.0
The dining options were delicious with a good variety to choose from.
Facilities
7.0
The facilities seemed a bit tired and in need of updating.
Jeremy
United Kingdom,
December
2023
7.8/10
The hotel offers rooms at a price range of £150 to £200 plus VAT, which are comfortable but show signs of wear and tear. The service provided by Mariana and Lauren at the front desk was notably friendly and exceptional. The location in Kensington is convenient with shopping centers nearby, despite some outdated furniture. The dining experience was great with a variety of choices, ideal for starting the day. However, the decor and menu resemble a coffee shop more than a high-end hotel standard.
Rooms
7.0
The rooms, though showing signs of wear and tear, offered comfortable accommodation.
Service
9.0
The staff, especially Mariana and Lauren, were extremely friendly and helpful.
Location
8.0
The hotel's location in Kensington is convenient, right next to a tube station and shopping center.
Dining
8.0
The dining experience was great with a variety of choices for a proper start to the day.
Facilities
7.0
The facilities were satisfactory, offering a good dining experience and friendly staff.
Thomas
United Kingdom,
December
2023
7.8/10
My stay at the Hilton was quite pleasant overall. The room, while a decent size for London standards, could have been cleaner and in need of a refurbishment. On the upside, the service was exceptional, with the staff being very friendly and incredibly helpful. The location was convenient and had everything we needed, making it a perfect choice in terms of both price and value. The dining experience, although fairly standard, was enjoyable, especially considering the lovely surroundings. However, the menu was a bit limited, repeating dishes every morning.
Rooms
7.0
The room was a decent size for London standards, but cleanliness and a refurbishment were needed.
Service
9.0
I was impressed by the exceptional service provided by the friendly and helpful staff.
Location
8.0
The hotel's location was very convenient, close to the underground station and efficiently managed.
Dining
7.0
The dining experience, while enjoyable in the lovely setting, was somewhat limited and repetitive in menu choices.
Facilities
8.0
The hotel offered adequate facilities for a comfortable stay.
Ray
United Kingdom,
November
2023
7.4/10
I really enjoyed my stay at this hotel. The location was fantastic, with easy access to a Mall, Tesco Express, and transportation. The rooms were on the smaller side, and the shower cabins had low water pressure, but the 'celebrity' boxer theme added an interesting touch to the decor.
Rooms
7.0
The rooms were cozy but felt a bit cramped. The shower cabins had low water pressure, and some areas showed signs of wear and tear.
Service
8.0
The staff was friendly and sympathetic to my concerns. They were helpful despite some challenges with the outdated computer system.
Location
9.0
The hotel's location was excellent, just a short walk from Westfield and the underground stations. I felt safe walking around the neighborhood even late at night.
Dining
6.0
It seems like there is room for improvement in the dining experience.
Facilities
7.0
The hotel offers standard amenities and services, nothing exceptional but sufficient for a comfortable stay.
Convenient location
Cramped rooms
Richard
United States,
November
2023
8.2/10
I had a pleasant stay at the hotel. The rooms, although a bit small, were clean and nice, with a good bathroom. The service was friendly and welcoming, and I appreciated the complimentary champagne in my room. The location was calm and safe, with easy access to Central London via nearby buses. The dining options were delicious, offering a variety for everyone. Despite the worn-out condition of some aspects, the hotel still offered good value for money.
Rooms
8.0
The rooms overlooking the park were clean and nice, though a bit small, which is typical of London hotels.
Service
7.0
The staff was courteous and accommodating, going above and beyond to assist late arrivals, albeit a bit too business-like for my taste.
Location
9.0
The hotel is located in a rather calm area of London, with easy access to transportation and in close proximity to shops and the Westfield shopping center.
Dining
9.0
The dining experience was very good, with delicious options for everyone.
Facilities
8.0
The facilities were satisfactory, offering everything you could wish for.
Stephen
United States,
November
2023
6.8/10
My stay at the hotel was a bit underwhelming. While the location was convenient with nearby transportation options and shopping centers, the room felt cold despite having the heat on constantly. The price was higher than expected for the quality received. The service was good, but there is room for improvement, especially in terms of the rooms needing a complete refurbishment.
Rooms
5.0
The room was cold and required constant heating, which was inadequate. A complete refurbishment is necessary.
Service
7.0
The service was professional and helpful, but there is room for improvement, especially in regard to the room condition.
Location
6.0
The location was convenient with public transportation stops nearby, but the room felt cramped and uncomfortable.
Dining
8.0
Facilities
8.0
The hotel offered good dining options with a wide selection and free drinks and snacks in the evening.
Alan
United Kingdom,
October
2023
8.4/10
The hotel offers a mix of positives and negatives. The rooms, though dated, were equipped and comfy, perfect for pets, and dining while enjoying live piano was a standout. On the downside, the room cost was high. Service was exceptional, with dedicated and friendly staff. The location was convenient and family-friendly, but the price was a bit high. The dining experience was fantastic with a self-service buffet. The facilities were excellent.
Rooms
7.0
The rooms were lovely and extremely well-equipped and comfortable even for our pet dog.
Service
8.0
The staff were all great and helpful.
Location
9.0
The location was brilliant as I wanted to be close to family, and the breakfast was top drawer.
Dining
9.0
The dining experience was fantastic - the best I have had in any hotel.